Purchase, Production and Delivery Process at AFP

Purchase, production and delivery process at Abgostar Fara Parsian (AFP)

1. Placing an order

• Initial consultation: The customer contacts AFP’s sales team or technical specialists to define the required products and specifications, such as the type of irrigation tape, width, thickness and agricultural application.
• Price inquiry: The customer asks the sales department for the current product price.
• Submitting the request: An order can be placed in any of the following ways:
  • Visiting the company in person
  • Sending a request through the website, email or messaging apps
  • Calling our sales specialists
• Receiving the proforma invoice: An official proforma invoice is issued, including product specifications, the final price, and the production and delivery schedule.

2. Payment and order confirmation

• Payment terms:
  • Full payment before production
  • An advance payment of part of the amount, with the balance settled on delivery
• Final confirmation: Once the required payment is received, the order is confirmed and sent to production.

3. Production planning and approval

• Referral to production: The order is sent to the production unit together with technical specifications, schedule and quality standards.
• Raw-material supply: Raw materials are sourced from domestic or foreign suppliers.
• Production planning: The order is added to the factory’s production plan and a completion date is set.
• Initial quality control: Raw materials and tooling are checked for compliance with company standards.

4. Production process

• Start of production: Production begins once the machines have been set up to the customer’s specifications.
• Technical supervision and quality control: The technical team and the QC unit supervise every stage of production.
• Packaging: Finished products are packed and product information is printed on the packages.

5. Preparing for delivery

• Final quality check: The finished products are inspected once more before dispatch.
• Estimating transport costs: If the goods are delivered to the customer’s location, the shipping cost is determined and communicated to the customer.
• Issuing the final invoice: The official invoice, together with the product specifications, is prepared and sent to the customer.

6. Delivery to the customer

• Pick-up in person: The customer may collect the goods from the warehouse or factory.
• Shipping: On request, the goods are shipped to the customer’s address. The shipping cost is as agreed in advance.
• Delivery confirmation: The customer signs the receipt to confirm delivery and the condition of the goods.

7. After-sales service

• Warranty: Products carry a warranty covering manufacturing defects.
• Technical support: Customers can consult the support team about correct installation and use.

Benefits of this process

• Transparent purchasing: Exact product specifications and the schedule are communicated to the customer.
• Quality control: Every production stage is supervised by QC specialists.
• On-time delivery: Careful planning ensures delivery by the agreed date.
• Continuous communication: The customer stays in contact with the company throughout purchasing, production and after-sales service.